Shipping & Returns


At Lullup.com, we believe in making your shopping experience as smooth, transparent, and stress-free as possible. That’s why we’ve designed our shipping and returns policies with you in mind — simple, flexible, and customer-friendly.

Shipping Policy

We are happy to offer free shipping on all orders, with no minimum purchase required. That’s right — at Lullup, all shipping is currently 100% free, no matter the size of your order or where in the country you’re located.

Our goal is to get your order to you as quickly and efficiently as possible. After you place an order, you will receive a confirmation email with your order details. Once your items are packed and shipped, you’ll receive another email with tracking information so you can follow your package all the way to your door.

Shipping Time Estimates:

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Delivery Time: Depending on your location, delivery may take between 7 to 15 business days. Please note that these are estimates and may vary slightly during busy periods or due to unforeseen carrier delays.

We’re always working to improve our delivery speed and service, and we appreciate your patience as we grow.

 Returns Policy

We want you to love your purchase, but we understand that sometimes things just don’t work out. That’s why we offer a 30-day return window on all eligible items.

If you are not completely satisfied with your order, you can return the product within 30 days of delivery for a refund or exchange.

Return Conditions:

  • The item must be unused, in its original condition, and in the original packaging.

  • Items that are damaged due to misuse, accidents, or normal wear and tear may not be eligible for return.

  • Some personalized or clearance items may be non-returnable (if this applies, it will be clearly stated on the product page).

To initiate a return, simply contact our support team. We're here to guide you through the process and make it as simple as possible.

Please reach out via our Contact Us page or send an email to support@lullup.com with your order number and reason for return, and we'll get back to you promptly with next steps.

Please note:
Return shipping costs may not be covered unless the item was incorrect or damaged upon arrival. If that’s the case, we will make it right at no cost to you.

Our Commitment to You

At Lullup, we care deeply about your satisfaction. Our team is dedicated to providing excellent customer service and ensuring that every experience with us is a positive one. From the moment you browse our products to the time your order arrives, we want you to feel supported and valued.

If you have any questions about shipping, returns, or anything else, don’t hesitate to reach out. We’re always happy to help!